Refund Policy

Last updated: January-31-2025

No-Refund Policy

SubZen (By Outstep) operates a no-refund policy for our premium version. Here's why:

  • We offer a comprehensive free plan that allows you to test the core functionality with up to 3 subscriptions
  • The free plan provides sufficient insight into the app's features and capabilities
  • Premium features are clearly documented and demonstrated before purchase
  • The one-time payment model means no recurring charges or hidden fees

Free Trial Alternative

Instead of offering refunds, we encourage users to thoroughly test our free plan before making a purchase decision. The free plan includes:

  • Up to 3 subscription tracking
  • Basic dashboard features
  • Essential tracking functionality

Contact Us

If you have any questions about our refund policy, please contact us at ashher@outstep.co